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ITIL Standards

Project Scope

The scope is to develop comprehensive ITIL Standards that define guidelines for managing IT services across the entire service lifecycle—including strategy development, service design, service transition, service operation, and continual improvement.

MILESTONE
Project Started
Milestone 1
Current State Assessment
Milestone 2
Drafting Standards
Milestone 3
Review & Validation
End of Project
Project Objective

Ensure that all IT services are planned, delivered, supported, and optimized consistently, aligned with business objectives.

  • Align IT services with business needs
  • Improve service quality
  • Enhance customer satisfaction
  • Increase efficiency and reduce costs
  • Ensure effective risk and change management
  • Support continuous improvement
Project Output
  • ITIL General Management Standard
  • Service Management Standard
  • Technical Management Standard