Cases
Implementation of ISO 20000, ISO 22301, ISO 27001, and ISO 27701
Project Scope
Establish, implement, maintain, and continuously improve an Integrated Management System (IMS) covering:
- IT SMS (ISO/IEC 20000), BCMS (ISO 22301), ISMS (ISO/IEC 27001), PIMS (ISO/IEC 27701)
- Develop all required policies, procedures, registers, and records
- Define ISMS scope, Statement of Applicability (SoA), and applicable security and privacy controls
- Integrate all standards into a unified governance and documentation framework
- Conduct internal audits, management reviews, and corrective action management
- Prepare Center3 for certification readiness across all applicable standards
MILESTONE
Project Started
Milestone 1
Gap Assessment & Planning
Gap Assessment & Planning
Milestone 2
Management Systems Implementation
Management Systems Implementation
Milestone 3
Review and External Audit
Review and External Audit
End of Project
Project Objective
- ISO/IEC 20000 – IT SMS: Implement core ITSM processes and improve service delivery and service quality
- ISO 22301 – BCMS: Review all the assessments related to BCMS. Align IT Service Continuity with BC objectives
- ISO/IEC 27001 & ISO/IEC 27701 – ISMS & PIMS: Define ISMS and PIMS scope and governance. Implement security and privacy controls
Project Output
- Integrated Management System documentation
- Combined internal audit reports and corrective action plans
- Management Review reports
- Certification readiness and compliance reports
- Training and awareness materials for Center3 staff