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Cases

Implementation of ISO 20000, ISO 22301, ISO 27001, ISO 27701

Project Scope

Establish, implement, maintain, and continually improve an Integrated Management System (IMS) covering IT Service Management, Business Continuity, Information Security, and Privacy.

  • Define system scopes, boundaries, and applicability
  • Conduct gap assessments
  • Develop and implement required policies, procedures, processes, and records
  • Integrate requirements into a unified framework
  • Conduct internal audits, management reviews
  • Prepare for certification readiness
MILESTONE
Project Started
Milestone 1
Gap Assessment & Planning
Milestone 2
Management Systems Implementation
Milestone 3
Review and External Audit
End of Project
Project Objective
  • ISO/IEC 20000: Implement core ITSM processes
  • ISO 22301: Review all BCMS assessments
  • ISO 27001 & 27701: Define ISMS and PIMS scope. Implement security and privacy controls
Project Output
  • Integrated Management System documentation
  • Combined internal audit reports and corrective action plans
  • Management Review reports
  • Certification readiness and compliance reports
  • Training and awareness materials